Screen Sharing with Live Chat Software

Most customers aren't tech experts so they may need additional support. Our screen-sharing feature is very effective as it allows your agents to gain temporary access to your customers’ computer and guide them through the process. It’s seamless and fluent and also provides a full HD experience for both parties with just a click of a button.

Your customer needs to download a simple extension which is very easy for them. You just need to send the request to your customer to download this extension on the browser and after the request is accepted, you can continue with your business. It’s all very straightforward but has promising results.