Good News! Tagove Launches Its Own CRM to Manage Live Chat Conversations & Leads Read More
At Tagove we love to innovate and our Marketplace integration demonstrates this by creating seamless communication between buyers and sellers. Customer sees a product they like but need a little bit more information? They can Simply hit the video or voice call button and start a real-time conversation with your customer care executive through the Marketplace platform.
In a marketplace with a huge and diverse range of products available, customer service and questions being answered are the key element for closing the sale. With Tagove a customer can ask specific sellers any question they may have regarding the product, delivery times and more by simply calling the seller through video or voice calling through the marketplace platform.
Trust is a major factor, especially in the ecommerce marketplace. When the customers visit your store or website, they look for personal or virtual assistant who can help them to buy product or services. But they think, that whether a site or product is trustworthy or not, here at Tagove we provide video chat and co-browsing feature which allow you to connect with the customers easily and give a personal touch to their shopping experience.
It is very important to maintain standards between sellers and buyers, which is where all conversations are recorded and saved in a desired location. They can be accessed at any time to resolve any issues that users may be facing and provide factual knowledge between both parties.
