Good News! Tagove Launches Its Own CRM to Manage Live Chat Conversations & Leads Read More
Live call recording is quite flexible as it serves various purposes at a go. Live feedback is very important for the growth of any business. The service of the live call recording is practically very vast. It’s a very secure service that when coupled with the versatility, will prove to be very useful.
Live feedback helps the agent and the business to understand the need of the customer effectively. Accordingly, this will help your business in a fruitful way and allows you to make proper and informed decisions.
This system can be used to train the agents and further make strategies to improve on that front.
Message to trainers, supervisors, sales managers, mystery shoppers, department heads, business owners, and telemarketers can be made, anytime with the aid of Live Call Anytime feature. Through this feature, anyone can record the live outbound calls, at anytime and anywhere. The attended calls can be heard and reviewed from the place where they get collected and stored.
Now you can! It is now easy to record outgoing calls from any phone so that you can review them to:
Most of the businesses probably face the lawsuits issue. Our software will help to reduce the personal and corporate liability with our secure cloud- based call recording features.
Staff or employees who manage the customers on the phone are trained with the recorded calls first. After they get completely trained they are proceeded to experience it for real.
With the call records, the ratings can be given to the employees and the employee who has the highest ratings can be rewarded.
Our call recording software automatically captures the call and its details. Employees can easily check their own work, thus, freeing up the supervisors for more demanding tasks.
