Acquire Co-browsing Software - Tagove

Customer

Co-Browsing

Agent


Visually see and interact with your customers screen in real-time

co-browsing software

Instant Connect

Access your customer’s web screen instantly just with single click co-browse and no other URL’s or embedded codes required.

No Download Required

Co-browsing is completely on-browser, which means you, or the customer does not need to download any application.

All browsers

Your customer can be on any device or browser, our co-browse is compatible with all desktop and mobile.

Help your customer with real time remote co browse

Let’s say your customer wants to purchase an insurance policy online. While browsing website, they might lost various options or unsure where to find the right information. This is where co-browsing comes in. With co-browsing software you can  

Provide better support /sales

Support agents can support customers through, purchasing, on-boarding and product selection whilst sales teams can guide customers through the checkout process and complete applications.

 

Guide customer in right direction

You can ask the customer to allow you to control their page and guide them or use highlighting features and or visual cues like arrows to point them in the right direction..

co browsing
 
cobrowsing software

What more?

Make call centres easy

Call center agents can access the customer’s web screen and interact with the page too. Allowing the agent to provide a more complete service for the customer and guide the customer on-screen as opposed to over a call.

Only co-browsing mode

Only co-browse mode reveals a code to your customers which the agent can then initiate a co-browsing sessions so that they are able to interact with the customers screen instantly, all within a single click access.

Private and secure

The whole process is completely encrypted and secured with PCI DSS. You will get same level security for.

Connect with your customers now

1-step setup     14 days trial     no credit cards
 

Increase the number of successful applications

Drop out rates and incorrect application forms are a problem many companies face and it usually because the customer is confused. Use co-browsing to complete application forms in real-time whilst increasing the success rate.

Conversions

Engaging with customers at the right time and guiding them through the process can make a huge difference to conversion rates and repeat sales.

Retention

Showing customers you are willing to go that step further for them to make sure they have the best experience has a natural affect on their loyalty and promotes repeats visits.

remote co browsing
cobrowsing software

Get more by combining live chat and co-browsing

Use the combination of live chat and co-browsing to increase engagement online and make sure customer questions and any issues are resolved instantly by allowing your business to chat and visually see the customers screen.

Co-browsing

Co-browsing is great for on-boarding customers on to your product, navigating customers through applications and taking them through online journeys and checkouts.

Live chat

Start conversations with customers and helping them quickly and personally even when you’re not online.

 

Drawing and highlighting

Nowadays your customers’ needs more human approach and support. Sometimes words seem to be not enough. You can use Co-Browsing for instant and more direct help. Co-browsing technology allows a support agent to connect to a customer’s browser window, see the customer’s web page and mouse cursor, and interact with the web page in real-time.

 

So what are you waiting for?

Sign up live chat and co-browse option and enjoy the powerful way to engage with customers as it allows you to provide real-time assistance to customers who are looking to purchase or use your product.

 

Learn more

Remote co browsing

Schedule a Product Demo with Tagove

1-step setup     14 days trial     no credit cards